THE CUTLINE

Support

Need help with The Cutline? Email support@thecutline.io. This public support path works even if you cannot sign in. If you are already signed in, the app's Feedback tab is an optional way to include the screen, league, week, and action you were taking.

Signing in

Use the email address associated with your Cutline account. We send a secure sign-in link to that address. Return to the app after opening the link to finish signing in. If the link does not arrive, opens the wrong place, or you cannot access the app, email support@thecutline.io with the account email and a short description of the problem.

Lineups and scoring

Lineup eligibility, locks, scores, rankings, and eliminations are determined by the league service. If you think something is wrong, use the in-app Feedback tab when signed in, or email support@thecutline.io if you are locked out. Include the league, week, affected team or player, and what you expected to see. Do not send passwords, sign-in links, or access tokens.

Delete your account

Open your profile in the app, select Delete account, and confirm. This removes your profile, league access, notification settings, matching invitation identity details, and your identity from retained league audit records; shared completed league results and non-identifying operational timing remain. A server-only deletion record blocks an already-issued session from rebuilding user-bound data while it expires. If you are a commissioner, transfer ownership of every league first. If you cannot access the app or deletion reports pending, email support@thecutline.io from the account email. Never email a password or sign-in link.

Privacy

Read our Privacy Policy for information about account, league, feedback, and diagnostic data. Read our Terms and Conditions for the service terms.